Patient aggression and job satisfaction among Austrain nurses in selected health institution

Elena Gurková*, Denisa Gálliková**, Katarína Žiaková***, Teresa Grzywna****
* University of Prešov, Faculty of health care disciplines, Department of Nursing
** Landeskrankenhaus in Salzburg
*** Comenius University in Bratislava, Jessenius Medical Faculty in Martin, Department of Nursing
**** Technical and Humanistic Academy of Bielsko-Biała, Department of Nursing and Medical Rescue

Abstract

GURKOVÁ, E. – GÁLLIKOVÁ, D. – ŽIAKOVÁ, K. – GRZYWNA, T. Patient aggression and job satisfaction among Austrain nurses in selected health institution. In Ošetrovateľstvo: teória, výskum, vzdelávanie [online], 2015, vol. 5, no. 1, pp. 6-12. Available on: https://www.osetrovatelstvo.eu/en/archive/2015-volume-5/number-1/patient-aggression-and-job-satisfaction-among-austrain-nurses-in-selected-health-institution.

Aim: The aim of this study was to determine the relationship between the incidence of patient's aggression against nurses, job satisfaction and intention of nurses to leave the actual workplace and nursing profession.

Methods: A survey was undertaken among 62 nurses from internal and surgical wards of public hospital in Salzburg. Nurses were recruited between February and March 2014. In this survey, three questionnaires were used to measure experience in the prevalence of aggression (V scale), job satisfaction (the McCloskey/Mueller Satisfaction Scale) and nurses leaving intentions. For determining the associations between variables, the multiple regression analyses were used.

Results: The significant negative relationship (r = -0,306; p = 0,016) was confirmed between overall job satisfaction of nurses and physical aggression with no use of offensive weapon. Physical aggression with no use of offensive weapon explained low percentage of the variance (8%) in job satisfaction. Significant correlations were not noted between the incidence of patients' aggression against nurses and intention of nurses to leave the actual workplace and nursing profession.

Conclusion: Perceptions of frequency of patient aggression were not confirmed as the significant predictors of nurses' job satisfaction and intentions to leave the actual worpplace and nursing profession.

Keywords: job satisfaction, patient aggression, nursing

Full text (slovak language)

Contact

doc. Mgr. Elena Gurková, PhD.
Katedra ošetrovateľstva, FZO PU
Partizánska 1
08001 Prešov
Slovensko
E-mail: elena.gurkova@unipo.sk

Received: 15^th July 2014
Accepted: 30^th September 2014